Failed Subscription Renewals FAQ
Gold & Silver subscriptions automatically renew so long as the Credit Card (CC) details held by Stripe or PayPal are current and valid.
We use Stripe & PayPal to process payments because it is very safe, we never receive any CC details and consequently we can never be hacked and have our members CC details stolen because there is nothing to steal.
The downside of this protection is we also have no electronic communication with Stripe or PayPal until an automatic renewal has either processed or failed - if it fails then the subscription automatically cancels itself.
If you have been a Gold or Silver member and suddenly find yourself locked out of the Apres forum topics then the most likely situation is your CC details held by Stripe or PayPal have expired. The solution is simply to renew your subscription.