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Are Guthega and BC closed for the season?

Discussion in 'Perisher' started by blackice, Sep 21, 2015.

  1. blackice

    blackice One of Us

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    See title. I notice today that all lifts are closed in both resort areas.

    I was there on Saturday and there was still plenty of cover at Blue Cow.
     
  2. skichanger

    skichanger A Local Ski Pass: Gold

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    It is pretty normal for Blue Cow to be closed about now even if there is enough snow. They just don't get the number of people to warrant staying open. And the staff have had to move on to the next thing.
     
  3. blackice

    blackice One of Us

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    So they're closed?
     
  4. Boutros

    Boutros One of Us

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    Yep - done for the season.
     
  5. sixty_eight

    sixty_eight One of Us

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    Does the Shuttle Bus now run to Guthega?
     
  6. Piste Again

    Piste Again Part of the Furniture Ski Pass: Gold

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    I'm having a few days at the snow with M9. Since he's an unknown quantity on a T-bar I decided to go to PB so we could access more terrain from a chairlift. So we turned up this morning to find it's basically front valley, pretty valley, hidden valley and Mt P (which is a bit steep for his ability) but still full price friggin lift tickets. :mad:

    Not bloody happy, Jan!

    Thredbo would've been a better bet.
     
  7. blackice

    blackice One of Us

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    Ok. I know the deal with the staff and the running costs but there was plenty of cover at BC last weekend so it's a bit of a shame.

    It's looking pretty thin at the top of the Freedom chair on the cams today though.

    Two days on Mt P this coming weekend it is :)
     
  8. blackice

    blackice One of Us

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    Yeah, the reason why I'm asking on this forum is because I can't find any announcement of closures on the official site whatsoever (except the lift status).

    I would have thought it good manners to advise your customers of a change in the availability of your product, especially when it isn't due to the weather or the cover.
     
    IAB likes this.
  9. blackice

    blackice One of Us

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    Not sure though I'd bet that if you are in a lodge in Guthega this week you are either enjoying the view or making your own way over to the main resort.
     
  10. dawooduck

    dawooduck relaxed and comfortable Ski Pass: Gold

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    They take your money early and often and close up .... early and often.

    Still full price .... strayla mate :fart:

    Everything is open at Thredbo and kids ski free
     
    #10 dawooduck, Sep 21, 2015
    Last edited: Sep 21, 2015
  11. Piste Again

    Piste Again Part of the Furniture Ski Pass: Gold

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    And not ethical to cut the offering in half and not drop the price. $122 for a single day in half a resort is criminal even if it was all open.

    I've never liked skiing PB as much as Thredbo and only came because there was supposed to be more terrain open that my kid can ski. Now there's not. They've pissed me off as a customer and I'm highly unlikely to return.
     
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  12. dawooduck

    dawooduck relaxed and comfortable Ski Pass: Gold

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    They don't give a shit. It's all about in early, out early, churn. Prices remain high to capture school holiday money. The amount of "products" they have to sell is mind boggling. Online, over the counter, time of year pricing, season pass "auctions", bundles ... nightmare.

    Don't run Olympic for the majority of the season.
     
    cin likes this.
  13. JoeKing

    JoeKing Old n' Thrusty Ski Pass: Gold

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    Yeah. I thought it was a bit of a sh1t act. I know someone heading down expecting more to open than what will be.

    Not going to tell them there's no Santa Claus.
     
  14. dawooduck

    dawooduck relaxed and comfortable Ski Pass: Gold

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    What pisses me off is the people that make excuses for why PB closes things down and still charges full price.

    I mean really it's like wet n wild with half the attractions closed :confused:
     
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  15. JoeKing

    JoeKing Old n' Thrusty Ski Pass: Gold

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    If you've spent much time in Japan, you get used to some stuff being shut down during the week.
     
  16. nfip

    nfip Cold n' Rusty Ski Pass: Gold

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    Hi.
    We know they are going to close Perisher Cup weekend.
    Be very kewl if they open Calf & Cow T for hour or even half so we can get to ..
    Oh but that's closed too !
    OK Early starter ??
    Or .....
    They need to sync with Parks to open link road so we aren't tempted to use the spare key ;)
     
  17. climberman

    climberman CloudRide1000 Legend Ski Pass: Gold

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    Not really NP's road. As in, not at all.
     
  18. nfip

    nfip Cold n' Rusty Ski Pass: Gold

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    Wow , so who has the " key " ?
     
  19. climberman

    climberman CloudRide1000 Legend Ski Pass: Gold

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    Dunno. But it's an RMS road. So I s'pose the physical key is in a drawer in the Cooma Works Depot, or some such... is it a daisy chain (aren't they all?). It has power cable going up the guts of it.
     
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  20. nfip

    nfip Cold n' Rusty Ski Pass: Gold

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    Frustating from my Guthega lodging pov.
    Would only be a limited few using the road , the punters would be on the black top Kosci Rd. and not headed from Smiggs west in any case.
    So those of us reallly benefiting from the access to the East are very much tuned in to the road conditions at the best (worst) of times.
     
  21. kiter

    kiter One of Us

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    Agreed ,got some old threaders mates to cross to the dark side today . no heads up just half of the resort closed and no announcement . grooming minimal, . Very disappointed and I'm copping it now.
     
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  22. Willy

    Willy Hard Yards

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    Qld schools should boycott and go to nz. There are enough bus loads here to make an economic difference. The food retailers on mountain would definitely suffer.
    I know my group are seriously considering it after this trip.
    In my opinion there is more snow this year than last season for the first week of qld holidays and they kept bc and parts of guthega open.
    Value for money for the kids is poor.
     
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  23. skichic

    skichic A Local

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    Parks staff have a key.
     
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  24. climberman

    climberman CloudRide1000 Legend Ski Pass: Gold

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    I'm sure.
     
  25. IAB

    IAB A Local Ski Pass: Gold

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    Poor form Perisher. It sounds like there's quite a few peeps around because of the school holidays and plenty of snow at Blue Cow.

    Tempted to ski Thredbo this weekend but as I'd have to buy lift tickets that would be like cutting off my nose to spite my face.
     
  26. Donza

    Donza Pool Room

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    People are precious and clueless. ....
     
  27. blackice

    blackice One of Us

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    The Link Rd is open. Friends staying at Guthega drove it yesterday.
     
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  28. blackice

    blackice One of Us

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    They are indeed, but if you are responding to the posts in this thread you should elaborate.

    Perisher closed more than half the resort, apparently without notice. I can understand why people are upset by that. How hard would it be to post something on their website? Or send out an email? They sure didn't spare the emails early in the season trying to drum up attendances and advise the wonderful snowfalls.
     
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  29. ryan_

    ryan_ Addicted

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    Why keep the extra 100 staff on just for the few lucky punters coming through the gates? Would we prefer they run at a loss everyday and put ticket prices up next year? Just saying..
     
  30. Donza

    Donza Pool Room

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    I can see the economic sense. No point spending money on a declined product. Its a ghost town down here... and whether BC is open or not wouldn't change that.
     
  31. blackice

    blackice One of Us

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    I agree, and looking through the posts above so do most people. The key issue is the lack of communication.

    I originally posted because I didn't know and the only indication I could see was the lift status reports. Others have been caught out and are unhappy about it, which I can understand.

    It would be pretty simple to communicate in advance, if only a day or two to let people make informed choices and manage expectations.
     
  32. blackice

    blackice One of Us

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    I can see the economic sense too. But poor expectation management means that Perisher now has some disgruntled customers who may take their business elsewhere next time and who will be detractors for the brand.

    It would not have been difficult to communicate the closures and not doing so risks the perception of greed and a disregard of the customer

    Maybe there'll be some changes with the new management.
     
  33. skichic

    skichic A Local

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    I don't think there's been any management changes. It's ownership that's changed, and like all business owners they will be looking to maximise their returns.

    This happens every year, people still come back next year. This year is the busiest I've ever seen it, despite the early lack of snow and I reckon BC and Guthega may have closed at the same time last year.
     
  34. dawooduck

    dawooduck relaxed and comfortable Ski Pass: Gold

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    So reduce ticket prices to correspond with reduced amenity ...
     
  35. skichic

    skichic A Local

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    I expect they will...next week.
     
  36. nfip

    nfip Cold n' Rusty Ski Pass: Gold

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    Excellent .
    Was closed Sunday when I drove out.
    Not sure that it will help me now as I think my season is done.
     
  37. Quet

    Quet First Runs

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    Yes , I agree. Vail has been heavily promoting their epic pass but not a lot of clear honesty with advertising their lift and run status at a reduced cost. I think it's rude and will result in many people feeling frustrated. Sure Vail can't control the weather but with less than 50% of lifts running surely tickets should be 50% less of the total cost.
     
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  38. Piste Again

    Piste Again Part of the Furniture Ski Pass: Gold

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    There were some people fuming in the lift lines this morning. They don't have any notices at the ticket office, they just charge you full price and smile.

    One guy suggested in their defence "you can look up the lift status on the net and tell it's shut". When I explained I booked my accommodation on Saturday, when BC was open and there was no notice to say it was closing, he said "yeah well it always closes around now". Bloody brilliant if you happen to know that, but this is my first trip to PB for donkeys years and is likely to be my last. Meanwhile Thredbo has pretty much everything running.

    Between accommodation, lift tickets, fuel and park entry I've forked out around $1800 for 2 1/2 days on front bloody valley. Excuse me if I don't feel very positive about the experience.
     
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  39. Quet

    Quet First Runs

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  40. Quet

    Quet First Runs

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    I can understand why folk are fuming. Firstly there's a huge push from the resort to buy prepaid, season, in advance online etc. Folk have to budget the trip, travel, accommodation, hire and lifts & no matter how you look at it the whole things expensive. So my point is that Marketing want you to commit by buying packages upfront but they don't offer any discount when mother nature doesn't deliver. It's like they wipe their hands of you. I remember the old days when you just rocked up to the slopes after checking the weather report & bought a ticket. Nowadays it's like you have to commit paying prepaid regardlesss of what product delivers. And it's downright rude to just close these places with no warning. Welcome to the new American marketing strategy. Bundle commit, bundle commit bundle commit.....
     
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  41. Quet

    Quet First Runs

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    If I was running a coffee shop and I ran out of milk so was forced to sell half cup sized lattes then I'd sell them at half price. It's called customer loyalty...;)
     
  42. blackice

    blackice One of Us

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    Yeah, I think anyone who says words to the effect of '..it happens every year around this time..you should be aware...there is no impact to their numbers..' are missing the point or are parochial.

    It would be simple to let your customers know that sections of the resort are closing and they already have the communications channels (which they use extensively to let you know how wonderful things are peak season). The decision on when to close particular sections of the resort must be at least days/weeks in advance to enable effective management of their operations.

    If a customer decides, on the basis of a partial closure notification and no concurrent reduction in ticket price, to take their business to a competitor, let them. Alternatively, the $120 they could take is going to be offset by the negative advocacy they will get from those customers telling everyone they can that Perisher are a greedy rip off organisation. Word of mouth is the best possible advertising you can get and this kind of behaviour destroys it.

    I am parochial. I have been skiing at Perisher for over 20 years. I am a season pass holder, I have been for a few years, and I will be next year. I will be there this coming weekend and hopefully the weekend after. If I was there this week for my only week of the year in school holidays and I discovered this without any advance notice I'd be furious. They have the means to let people know, there is no excuse not to.
     
  43. dawooduck

    dawooduck relaxed and comfortable Ski Pass: Gold

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    Why not a flat rate day ticket ? The marketing has lost the plot.
     
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  44. blackice

    blackice One of Us

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    Not sure what you mean. I generally think the ticket options at Perisher are great, not that I buy them. You should only ever have to pay full price if you turn up on the day and buy a single day ticket, every other option, including buying online in advance, gives you a discount.

    Most progressive ticketing in Aus ;)

    EDIT : And..off topic
     
  45. despot721

    despot721 One of Us

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    Pity Bronwyn isnt still speaker of the house. Just tell her there's a 5 day liberal conference on MT Blue Cow.
    Bingo, heli skiing :thumbs:
     
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  46. robbo mcs

    robbo mcs One of Us Ski Pass: Gold

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    I completely understand the business logic of closing blue cow this time of year. It is very expensive to keep open, grooming (including links), lifties, ski tube, restaurant etc etc, all for a hundred or so customers. They are also reliant on volunteer ski patrollers etc. All of this has to be planned several weeks out, before the actual weather conditions are known. I know in an ideal world we would like it all open, but I get the business realities.

    However, having said that, what I don't get is the complete lack of information or acknowledgement of the closure. Like others have said there should be something on the website saying it is closed, or some acknowledgement when you buy a ticket online. It would have been easy to send an email out to the mailing list. When you look at the cams, which show great coverage at blue cow, there is nothing to tell you it is closed.

    When blue cow and guthega has closed early in previous years they have advertised the fact in a more honest way.

    If they had actually promoted last weekend as the the last chance to ski blue cow and guthega for the season they actually might have had more people come up.
     
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  47. Donza

    Donza Pool Room

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    Yeah I agree marketing and media are at fault this year. In a bunch of instances they have been pathetic. Middle management and mountain opps not so.
     
  48. WaitAwhile

    WaitAwhile One of Us Ski Pass: Silver

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    Just my observation from the last few weeks before Blue Cow and Guthega closed was that the end was near.
    I spent about 60% of my time over there and the other 40% at Perisher.
    The areas under the Ridge chair were fantastic for first 90 minutes , then it all turned to sugar.
    The same for Rollercoaster , towards the end of last week, quite a few rocks and patches of mud were starting to appear, all in the worst spots , just over the crests as you head down with very little warning to change direction
    Rocks were also appearing on a daily basis down excelerator and getting covered each night during grooming,
    I was surprised that Guthega stayed open for another week and most afternoons last week it was completely deserted.
    due to the shit/warm conditions and lack of general patronage, which happens every September
    The only run that was in good condition with no rocks coming through was Mother In Law ,The Screw was left ungroomed and sticky , some the areas under the Freedom chair had rocks coming through , mainly on the skiers right, the run beside the T Bar was a complete mess with a large patch of mud/grass in the centre.I never bothered going down to the Burning Log so i have no idea what the runs were like.
    The run to the skiers right of the Brumby T bar appeared in good shape, upper rollercoaster was in good shape , but there were a few areas just over the crests where rocks and mud were starting to appear.
    Zalis and Sidewinder were both in pretty good shape and only the occasional rock coming through, which was easily spotted.
    Pleasant valley was still in good shape , although a lot of snow had disappeared from the top area under the chair with a lot of water runoff, especially after the wild warm weather from Tuesday, a week ago , although the trails were in good shape
    I cant really remember Blue Cow staying open beyond the 20th and Guthega has closed earlier than that on some occasions.
    But letting everyone know a few days in advance about its closure would be a great idea.
     
    #48 WaitAwhile, Sep 22, 2015
    Last edited: Sep 22, 2015
  49. IAB

    IAB A Local Ski Pass: Gold

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    Use the "Contact" and then "Complaint" option on their web site. If enough people do it they might actually listen.
     
  50. skichic

    skichic A Local

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    A post from the Perisher FB page....

    For those that have been following this post I just had a chat with the Sales & Marketing Manager, Richard Phillips. Nice bloke. We chatted for almost an hour. Simple answer or reason why Bluecow shut as of Monday, they made a bad call. In hindsight a wrong decision. He assured me it was not the yanks call, assured me it was not purely financial and the call was made Sunday arvo. I am more than happy with his explanation and the time taken to speak with me.

    Now whether this blokes interpretation accurately describes his convo with Richie I guess we'll never know.