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As at 1 Feb 2020, new Travel Insurance policies no longer cover Coronavirus related claims.

Discussion in 'Flights' started by Richard, Feb 1, 2020.

  1. Richard

    Richard Maintenance Dept Administrator

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    Yesterday (31 Jan 20) Travel Insurance Direct & World Nomads declared Coronavirus a ‘known’. New policies no longer cover related claims.

    Covermore does not cover ‘pandemics’ so you were never covered anyway. Covermore is what you get from most agencies such as Flight Centre and they are usually the insurer behind your banks Visa/MC deal. So check your existing policies.

    Claims against flight cancelations will vary greatly between insurers. If the Aust govt cancels flights (eg in/out China) then you are screwed with Covermore even on existing policies. Flights cancelled by airline are more likely to be covered. Existing policies with premium insurers will possibly cover flight cancelations resulting from blanket state instigated directives. But check.

    Either way, if you intend to travel OS the next six months, READ THE PRODUCT DISCLOSURE STATEMENT.

    Folks with more detail to add on this issue are asked to please post below.
     
    d'girl, cold wombat, Mouse_M and 6 others like this.
  2. Telemark Phat

    Telemark Phat Pass the butter Ski Pass: Gold

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    If you've got Aamii then you get no love whatsoever

    a human pandemic, epidemic or any other outbreak of
    infectious disease including any derivative or mutation of
    such diseases, or the threat or perceived threat of any
    such pandemic, epidemic or outbreak
     
    CJP, Jonathan_P, cold wombat and 2 others like this.
  3. Ozgirl

    Ozgirl A Local Ski Pass: Gold

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    But you’re covered for heli!
     
    nezumi, chicski, Jonathan_P and 2 others like this.
  4. almontyrat

    almontyrat One of Us Ski Pass: Silver

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    1cover in their PDS general exclusions lists pandemic and epidemic, cant copy and paste sorry. Looks like I am screwed if it gets tricky getting back from Japan in March.
     
  5. crackson

    crackson A Local Ski Pass: Gold

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    It's just a cold. A new one, but still just a fancy cold.
     
    elSpike likes this.
  6. Ozgirl

    Ozgirl A Local Ski Pass: Gold

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    It's the flu, and fancy new one, but the FLU none the less.
     
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  7. piolet

    piolet Better make it three Ski Pass: Gold

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    Knowledge of before you book or travel?
     
  8. Ozgirl

    Ozgirl A Local Ski Pass: Gold

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    Depends on when you bought the insurance, a timely reminder to buy when you purchase tickets!
     
    currawong and piolet like this.
  9. elSpike

    elSpike I am a Meat Popsicle Ski Pass: Gold

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    Our coverage through MSIG Singapore has stated they will cover anything to wuhan that was booked before January 19, and anything to mainland China booked before January 27. Everything else is still covered until any other announcements happen.
     
  10. nezumi

    nezumi One of Us

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    I think I'll phone them up to confirm.
     
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  11. piolet

    piolet Better make it three Ski Pass: Gold

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    Get it in writing!
     
    Ozgirl likes this.
  12. Ozgirl

    Ozgirl A Local Ski Pass: Gold

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  13. gapster

    gapster Hard Yards

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    Spoke to 1Cover today. Coronavirus not covered, even if you bought your policy well before cases started appearing. I asked what was the difference between coronavirus and an influenza epidemic, particularly given the bad Japanese flu season last year. Their answer was that the flu is not worldwide, but coronavirus is (?!?!?) and there is a vaccine for the flu that doctors can give you after you have caught influenza (what a goldmine a cure for the flu would be!!!!). In relation to WHO not declaring an epidemic or pandemic (the PDS refers to WHO and DFAT), they had no explanation. I asked them whether they would be emailing all policy holders to inform them of this new, specific advice. They chose not to answer that question. A "complaints manager" will be calling me back....
     
    skifree, Lady Penelope and currawong like this.
  14. Ozgirl

    Ozgirl A Local Ski Pass: Gold

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    Haha!

    Call centre bunnies! That's hilarious.
     
    CJP likes this.
  15. almontyrat

    almontyrat One of Us Ski Pass: Silver

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    Thanks for the info, I look forward to hearing what the complaints manager says
     
    skifree likes this.
  16. gapster

    gapster Hard Yards

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    I also called the Westpac credit card travel insurance line (used a Westpac card to purchase the airfare). They wouldn't cover cancellation, but would cover medicals so long as destination is not on the DFAT "do not travel" or "reconsider your travel" lists. If you paid for flights with a credit card, check your coverage. Regarding 1Cover, I think they got a little nervous when I used the words "class action by affected policy holders" - hence the escalation.
     
    skifree, almontyrat and piolet like this.
  17. Lady Penelope

    Lady Penelope One of some lot ... Ski Pass: Gold

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    AAMI are cheap for a reason!
     
  18. Billy_Buttons

    Billy_Buttons Que Sera, Sera Ski Pass: Gold

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    Time for an Insurance Broker!