embedded content not loading

Discussion in 'Support & Feedback' started by art, Mar 16, 2020.

  1. art

    art One of Us

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    I have an issue that embedded content such as twitter etc are inconsistently not loading
    for example the image below.
    sometimes they show up, often they dont. Often they will show up with a reload particularly if the post in question is in view when the thread reloads.

    This is happening for me on my android mobile and windows desktop. both using chrome.

    Happy to accept that im doing something wrong just want a pointer as to what it is.

    Thanks

     
  2. D-eye

    D-eye Photographer and skier Moderator Ski Pass: Gold

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    Sometimes twitter will turn up after a while, particularly if you scroll down then up or vice versa.
     
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  3. Richard

    Richard Maintenance Dept Administrator

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    Twitter is very slow to load, not sure why.

    I suspect there is a 'is-this-tweet-viewable-at-the-moment' line of code in their embed script - (possibly to to help save twitters bandwidth) - so it wont load unless it is in screen and has sat there for a moment. If you scroll too quickly it won't load.
     
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  4. person s

    person s Old n' Crusty Ski Pass: Gold

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    I'm using Chrome and W10 on my work computer, same problem
     
  5. D-eye

    D-eye Photographer and skier Moderator Ski Pass: Gold

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    Firefox is the same, Windows desktop and Android.
     
  6. art

    art One of Us

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    Thanks. Definitely used to be a case of 'is-this-tweet-viewable-at-the-moment' but doesnt seem to load after sitting a while anymore. ie I think I used to see the loading get triggered but not seeing that now.

    Not a big deal just a bit annoying.

    @Richard How is the big version upgrade progressing?
     
  7. Richard

    Richard Maintenance Dept Administrator

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    Always someone has to be the comedian... ;)

    (ie.. not very fast :eek:)
     
  8. cold wombat

    cold wombat Twitter Contributer Moderator Ski Pass: Gold

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    We could have a pandemic come and go before you get around to it!

    Oh, wait...
     
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  9. Richard

    Richard Maintenance Dept Administrator

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    I’ve had a spate of work again with The Roar. But that will come to an end shortly just as soon as the codes realise they can’t continue for the next month. I’m expecting the players to demand it. There is Enough family men among them to work out which way is up and what’s important.
     
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  10. Richard

    Richard Maintenance Dept Administrator

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    @art

    I updated to latest Chrome yesterday.

    Immediately I noticed problems with Twitter not loading and also not being able to stay logged in to this forum.

    Culprit was Ghostery, even as I had this domain set to 'Trusted'. Disabled Ghostery and all back to normal.

    The getting logged out all the time was particularly annoying.
     
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  11. cold wombat

    cold wombat Twitter Contributer Moderator Ski Pass: Gold

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    Well that didn't take long.
     
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  12. Richard

    Richard Maintenance Dept Administrator

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    Taking offline to this thread

    yes. Reddit not loading well.

    the reason is ‘dunno’

    what I can tell you is that one plugin module runs the media embeds. There is upwards of 150 different platforms/publications that have an embed widget. Whilst many embrace the Oembed standard, a great many work their own particular way with many nuances - and then there’s updates and changes.

    The bigger the platform, the more likely they will ‘do it their way’. Eg Instagram is a constant pain.


    I update the plugin regularly and have also made a few modifications of my own - but I still can’t make the Kessel run in less than 12 parsecs despite best efforts


    It is what it is. I just can’t keep up with FB’s features fast enough - but at least you get one-on-one tech support correspondence.
     
  13. piolet

    piolet Better make it three Ski Pass: Gold

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    No sweat thanks for trying just pointing it out
     
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  14. 73RNR

    73RNR Early Days Ski Pass: 30 Day

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    test post
     
  15. torks

    torks Hard Yards

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    Sorry if I'm being dull here. But was there a fix for the embedded content not loading? It's mainly twitter, but is a bit annoying having to constantly refresh.
     
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  16. cold wombat

    cold wombat Twitter Contributer Moderator Ski Pass: Gold

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    It may be your privacy settings. What browser on what OS are you using? I know Firefox has become more aggressive at blocking embedded content if your privacy settings are wound up. Prolly others also.
     
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  17. Richard

    Richard Maintenance Dept Administrator

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    Firefox has gone lockdown on privacy leaking and blocks almost all widgets. I’ve given up using it for the forums because manually setting exceptions for each widget source is too hard.
     
  18. Richard

    Richard Maintenance Dept Administrator

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    No, mostly because I can’t replicate so cant fix - it appears to be case by case.

    Default Chrome (desktop & mobile) and default Safari (idevices) work for Twitter / insta / fb / youtube.

    sorry can’t fix now but it’s a problem that is always on my radar
     
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  19. JM72

    JM72 One of Us Ski Pass: Silver

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    Might have something to do with the " adds" , as soon as i subscribed ....problem fixed :thumbs:
     
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  20. Richard

    Richard Maintenance Dept Administrator

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    ahhh

    that’s something I have not tested. A regular profile that gets ads.

    Great clue.

    :thumbs: thanks
     
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  21. Medicine_Shoes

    Medicine_Shoes Hard Yards

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    Im using default chrome on mobile and I'm having the embed issues with Twitter and Instagram as well. Would it maybe have something to do with me not having accounts with these platforms? Possibly some content only shows when an active login for these platforms is detected?
     
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  22. cold wombat

    cold wombat Twitter Contributer Moderator Ski Pass: Gold

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    I don't believe that should cause issues except for content that is not shared publicly; mostly FB.
     
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  23. Medicine_Shoes

    Medicine_Shoes Hard Yards

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    I think it is definitely a site issue for me as Im still getting embedded tweets in other forums working. Also Youtube is not embedding properly either. I just get the thumbnail for the video and when I click it, nothing happens. This is on Chrome android mobile. Firefox on PC os fine for me.
     
  24. Chux-sw

    Chux-sw One of Us Ski Pass: Silver

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    I've only started having the Twitter embed issue in the last 48 hours. At least on Mac Chrome I can click on the tweet to see it, but it is clunky. Chrome on Android doesn't even give that option.
     
  25. Medicine_Shoes

    Medicine_Shoes Hard Yards

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    So I've done a bit more research on this and have found other forums where people have complained of this issue. So far I haven't found anyone that has been able to fix it. If I use a different android browser eg. Duckduckgo, I don't get this issue. It's only on Chrome. This has only been a recent problem for me. Maybe the last few weeks. Has there been a plugin update in that time?
     
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  26. D-eye

    D-eye Photographer and skier Moderator Ski Pass: Gold

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    more likely that the browser has updated, as they do so fairly frequently.
     
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  27. Richard

    Richard Maintenance Dept Administrator

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    Chrome has updated.

    The addon hasn’t updated since Spring last year.
     
  28. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    Only broken embeds I've seen lately are reddit.

    Tend to browse Chrome on Mac, Safari on iPad and iPhone.
     
  29. Chux-sw

    Chux-sw One of Us Ski Pass: Silver

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    I'm on a Mac and normally use Chrome and have only recently had the issue of Twitter embeds not showing.
    Just checked and they are fine on Firefox and Safari.
    I also just remembered I have DuckDuckGo Privacy Essentials extension in Chrome. Turning this off, Twitter embeds are now visible.
     
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  30. cold wombat

    cold wombat Twitter Contributer Moderator Ski Pass: Gold

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    Yep, it's a privacy sorta thing.
     
  31. torks

    torks Hard Yards

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    Don't know if it will help but i use Chrome on Windows & pretty certain have the default settings.
     
  32. Richard

    Richard Maintenance Dept Administrator

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    Chrome Version number please. (Settings -> About Google Chrome)

    Do you happen to run any antivirus scanners like Norton or AVG etc.
     
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  33. torks

    torks Hard Yards

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    Version 80.0.3987.163 (Official Build) (64-bit)

    No antivirus.
     
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  34. gareth_oau

    gareth_oau Pool Room Ski Pass: Gold

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    I've just identified a different embedding problem.

    Using Chrome on Windows 10 on a Surface.

    If someone posts a youtube video, the sound won't play. I have to follow the youtube link to get the sound to play. Problem has just started in the last 2 or 3 days.

    If I run the forum via Edge, the problem doesnt exist.

    Any suggestions?
     
  35. Richard

    Richard Maintenance Dept Administrator

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    There's a few things going on here.

    1. Edge works - so it's Chrome - not your pc and it's Chrome on your hardware - not mine. So look for something in your Chrome settings and/or google it otherwise I got no suggestions.

    2. The browsers are moving to increase built-in privacy settings. Google/Chrome has announced they will be deprecating the use of cookies and moving to what is called 'local storage' exclusively. Chrome 80, which has been released in the last 8 weeks or so, has a bunch of new features aimed at improving privacy and new 'default' settings which err on the side of privacy -- and it appears that nearly all of the 'embed' problems of late co-inside with the release of Chrome 80.

    Similarly Firefox's latest release (now a few months old) also went for a massive privacy lockdown and none of the embeds work anymore* because they all use cookies/local storage and scripts that make embeds work are hosted on 3rd party domains - because that's how embeds work - all of which are naturally domains unrelated to ski.com.au. For me Firefox has gone too far and I have abandoned using the forums on it.

    3. I see a period of transition with browsers improving privacy and embed formats migrating to new scripts that enable them to work with the new browser settings - in this period embeds are going to break regularly and it's largely out of my control

    * except YouTube because I hacked that myself a year ago to use the youtube-nocookie.com domain
     
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  36. gareth_oau

    gareth_oau Pool Room Ski Pass: Gold

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    Thanks Richard,
    It's a minor annoyance only so will wait and see if there qre improvements, but in the meantime I can live with the workarounds
     
  37. D-eye

    D-eye Photographer and skier Moderator Ski Pass: Gold

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    FF is my browser of choice, and it works with embeds for the most part. Twitter seems to be the most glitchy, though occasionally fb/insta do odd things then come good again - that could be as they are constantly screwing around with things as well.
     
  38. cold wombat

    cold wombat Twitter Contributer Moderator Ski Pass: Gold

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    I'm using FF (75.0 on Ubuntu 18.04) but I've had to turn off abp for this site. Everything seems to work fine like that.
     
  39. D-eye

    D-eye Photographer and skier Moderator Ski Pass: Gold

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    I got rid of abp and moved to ublock Origin, much nicer, less resource intensive. That said it's switched off for here at the moment, though I think that was because I was testing something. It used to be on.
     
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  40. Richard

    Richard Maintenance Dept Administrator

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    pls explain ?
     
  41. Richard

    Richard Maintenance Dept Administrator

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    ahh

    AdBlocker Plus ?
     
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  42. cold wombat

    cold wombat Twitter Contributer Moderator Ski Pass: Gold

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    Yep, that's the one. Sorry.
     
  43. Scooter

    Scooter One of Us

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    Hey @Richard - Just to reiterate the above - been a heap of Instagram embeds in a couple of the current threads dealing with this recent snow and all I was getting was that bloody big camera icon - i.e. no embed

    Using Chrome (Google Chrome is up to date Version 81.0.4044.129 (Official Build) (64-bit))

    Tried with Edge all good

    Was annoyed enough to go looking to see if anybody else had an issue thus seeing this thread and @JM72 response so I signed in (I only ever sign in if I am going to actually post anything) and sure enough now all good using Chrome.

    Just thought I would give you the FYI seeing as I was signed in (and thus could post :D).
     
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  44. POW_hungry

    POW_hungry Old n' Crusty Moderator Ski Pass: Gold

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    This is what I see via Firefox. Both Private browser and via the nude browser:

    EDIT: Just read the post above about FireFux issues.
     
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  45. cold wombat

    cold wombat Twitter Contributer Moderator Ski Pass: Gold

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    I'm using FF, have turned off "enhanced protections" for this site only. Click the little shield in the url bar if you want to turn it off.
     
  46. Medicine_Shoes

    Medicine_Shoes Hard Yards

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    Ok so im still having issues with embedded content not loading in chrome android. I have found that if i log out of the forums, then all emebedded content works fine. But as soon as im logged in, it doesn't load again (youtube, instagram, twitter). Does anyone know why this could be?
     
  47. person s

    person s Old n' Crusty Ski Pass: Gold

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    further to the other thread where @Marquise de Kappy raised this again ...
    linking back here where @Richard gave some advice above, I went to my Chrome settings:
    Privacy and Security > Site settings > Unsandboxed plug-in access > Allow > Add
    then typed in 'twitter.com' [without the quotes]
    now I can see the tweets

     
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