Tutorial How to cancel your automatic subscription payments..


Maintenance Dept
Mar 14, 1995
Step 1
Confirm you actually have an active subscription. Look for a Gold, Silver* or 30 Day Ski Pass banner against your Avatar.

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* Note: Only Silver Ski Pass purchased prior to March 31, 2020 are automatic renewing subscriptions.

Step 2

To cancel your automatic payment subscription, visit Subscriptions from your account profile controls.

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Step 3
Look for the section titled 'Purchased Subscriptions' and click the Cancel button.

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Once cancelled, your subscription will remain active until the expiry date, however no further payments will be deducted.
- Subscriptions made via PayPal may be cancelled from within your PayPal dashboard. However, sometimes* this approach causes your subscription to cancel immediately and not remain active until expiry.
- If the Cancel button is not visible, you likely have already cancelled.

Should you experience any issues with cancelling subscription payments or subscriptions renewing despite having been cancelled, please private message @Richard. (Forum Administrator)

- There are no refunds offered for Silver or 30 Day subscriptions.
- Gold subscriptions receive full refund if cancelled within 30 days of activation or renewal. Pro-rata refunds are offered on a case by case basis within 90 days for new subscriptions only.
- All Subscriptions that renew despite having been cancelled* (as per these instructions) are fully refunded if advised within 30 days of unwanted renewal.

*The inner workings of PayPal is full of mysteries and unknowns.. o_O
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