1. SPECIAL NOTE TO NEW REGISTRATIONS

    If you recently registered and have not received a confirmation email - please check your 'Spam or Junk' folders. Especially if your email is Hotmail. More help with confirmation issues

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Tutorial I registered and my confirmation email did not arrive, now what?

Discussion in 'Tutorials' started by Richard, Jul 6, 2019.

  1. Richard

    Richard Maintenance Dept Administrator

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    CHECK YOUR SPAM/JUNK FOLDER
    If you just registered and your confirmation email failed to arrive the most likely scenario is it is in your Spam or Junk folder.

    Hotmail, Live.com, Outlook.com
    The confirmation email regularly gets placed in Junk with hotmail.com, live.com and outlook.com email accounts (all three are Microsoft services, it's very annoying but not something we can fix)

    Workplace accounts
    If you have used a workplace email and your workplace uses Microsoft Office360 email hosting then it may also end up in the 'spam' folder.

    Gmail
    Very occasionally Gmail will also place the confirmation email in Spam (but that is less likely).

    gmail.png

    Windows Outlook
    If you use the default Windows Outlook client for email. Ensure you look in the 'Junk' folder (and not the 'Other' folder).

    The pathway to Junk is;
    Folders -> More -> Junk

    Outlook.jpg


    Mobile & Tablet
    If you are on your phone or tablet, navigate to the spam or junk folder and look there.

    1C84A6DF-3D97-4152-A113-F26C325714CA.jpeg

    CONTACT US
    Still no joy? Just contact us and we will assist.

    Please allow up to 24 hours for a response from admin, we usually respond quicker than that, though we are just not real sharp at 3am in the morning (AEST)
     
    #1 Richard, Jul 6, 2019
    Last edited: Jul 6, 2019
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  2. Scott No Mates Ver 1.1

    Scott No Mates Ver 1.1 Addicted

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    The other option is "you didn't make the grade" :whistle:
     
  3. Charlie

    Charlie Still the most depraved poster here Ski Pass: Gold

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    Tautology alert, (OK, so I'm pretty much a jerk)
     
    currawong and cold wombat like this.
  4. cold wombat

    cold wombat Twitter Contributer Social Media Mod Ski Pass: Gold

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    Well called.
     
  5. Charlie

    Charlie Still the most depraved poster here Ski Pass: Gold

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    The tautology or the jerk bit?
     
  6. cold wombat

    cold wombat Twitter Contributer Social Media Mod Ski Pass: Gold

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    Both. Did you really need to ask?