Member subs

Discussion in 'Support & Feedback' started by kylep, Sep 30, 2018.

  1. kylep

    kylep Cage rattler Ski Pass: Gold

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    Just wanted t check. It appears that my silver subs may have run out, but no way to check properly? Only noticed because I can’t post in many forums and the upgrade option has popped up.
     
  2. Billy_Buttons

    Billy_Buttons A Local Ski Pass: Gold

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    Yep, it's time to pay again. Go for it.
     
  3. Richard

    Richard Maintenance Dept Administrator

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    Subscription expiry details are found here - Account Upgrades

    FYI - your original subscription did not automatically renew because your CC number had expired. Your original sub was two years ago via Stripe.

    (I think I'll change the name of Account Upgrades).
     
  4. kylep

    kylep Cage rattler Ski Pass: Gold

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    Thanks for confirming Richard. I was looking at that page, but once my sub expired there was no reference to that info. I tried searching my emails but came up short. Would there be an easy way to put a membership history or something in?
    At least the expiry means I’ve bothered to change to gold now
     
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  5. Richard

    Richard Maintenance Dept Administrator

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    No, no easy way, it's a pest that it's only displayed whilst valid. I have to manualy trawl transaction logs to work out what has happened once someone has expired.

    Version 2.0 of xenforo has been out for a while and now the season is over I can install a test server. I'm hoping that improved subs detail is a feature.
     
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  6. Apresski

    Apresski Pool Room Ski Pass: Gold

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    @Richard how do I change my credit card details? Tecently had ti change my credit card and my subscription will be due next month.

    Ta
     
  7. Charlie

    Charlie Still the most depraved poster here Ski Pass: Gold

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    Just post your new details here with your password, and Richard will update for you!
     
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  8. Richard

    Richard Maintenance Dept Administrator

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    You have paid via PayPal. So update your cc in PayPal.
     
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  9. Apresski

    Apresski Pool Room Ski Pass: Gold

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    Thanks Richard, didn't recall that. :thumbs:
     
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