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New transit provider at Mt Buller

Discussion in 'Mt Buller' started by djam, Mar 15, 2019.

  1. djam

    djam One of Us

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    Stakeholder Notification Service - New transit provider confirmed at Mt Buller

    The Mt Buller Mt Stirling Alpine Resort Management Board is pleased to announce that Travel Safe Australia has been awarded the contract to provide transit services at Mt Buller starting from the 2019 snow season. The contract includes provision of carpark shuttle, village shuttle, valet taxi and park & ride services.

    The Mt Buller Mt Stirling Resort Management CEO, Mark Bennetts, said “Transit services are a critical part of the visitor experience at Mt Buller and cost a significant amount to provide. We undertook a very thorough tender and evaluation process so as to attain the best possible result for visitors and stakeholders”.

    Travel Safe Australia is part of the Travel Safe Group, an organisation that provides flexible transit services in many countries around the world through partnerships and the effective use of technology.

    Bendigo Coachlines will be Travel Safe Australia’s primary fleet partner, providing new village shuttle buses, new carpark shuttle buses, and new valet taxis. Travel Safe Australia will source additional vehicles from its extensive network of transport operators during peak visitation periods to minimise overall cost.

    Travel Safe Australia will also introduce real time arrival information for all transit services including carpark and village shuttles. Visitors will be able to book valet taxis online and via the Mt Buller App, select pick-up times and track the arrival of their driver from the comfort of their accommodation.

    Visitors will also be able to book the new Snowplay Express Park & Ride service from Mirimbah online from as little as $36.80 per vehicle. For further information on this service visit the Mt Buller website here.

    Benefits for Mt Buller visitors include:

    • An updated fleet so as to improve comfort and reduce greenhouse gas emissions
    • Real-time service information via the Mt Buller App
    • The ability to book valet taxis online and through the App, and receive time of arrival notifications that remove the need to wait outdoors
    • A new Snowplay Express service during 8 peak weekends in July and August that allows visitors to pre book and park in Mirimbah and be safely transported in comfort to the Mt Buller Village without needing to carry and fit wheel chains
    • Valet taxi fares retained at 2018 prices
    • Carpark and Village shuttle services remain free of charge
    • Continued employment opportunities for the local community

    Mr Bennetts also expressed his gratitude to Mansfield Mt Buller Bus Lines (MMBL), the previous transit services provider “MMBL and all of its staff made an enormous contribution to visitors and stakeholders at Mt Buller over many many years and has been part of the fabric of the mountain. We thank them sincerely for all that they have done and wish them every success in their future endeavours”.

    For those interested in applying for a position with Travel Safe, please email gregcole@travelsafecoachhire.com.au.

    Resort entry, parking and valet taxi fares are outlined below. Click here to download a PDF of this document.
     
    #1 djam, Mar 15, 2019
    Last edited: Mar 15, 2019
    currawong likes this.
  2. emkae

    emkae One of Us Ski Pass: Gold

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    The "Park & Ride SnowPlay" option will hopefully reduce the pressure on the mountain car parks on those weekends
     
  3. Hermannator

    Hermannator One of Us Ski Pass: Silver

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    Hope they took note of the lessons learnt from the Hotham experience when changing bus provider...
     
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  4. djam

    djam One of Us

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    Corrected pricing...


    [​IMG]


    For further information please visit the Mt Buller website here or contact Resort Management.



    Mt Buller Mt Stirling Resort Management
    Alpine Central
    Mt Buller VIC 3723
    mtbuller.com.au
    03 5777 6077

    info@mtbuller.com.au
     
  5. LiveToSki

    LiveToSki One of Us Ski Pass: Silver

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    What lessons were they? (For those of us who don't know Hotham)
     
  6. LiveToSki

    LiveToSki One of Us Ski Pass: Silver

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    How do they compare to last year?
     
  7. Hermannator

    Hermannator One of Us Ski Pass: Silver

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    • The buses were too infrequent, leading to buses being full past 2 major stops. Sometimes passengers could not board at all on 2, sometimes 3 buses in a row, leading to long wait times
    • Drivers were unfamiliar with the resort, where exactly certain stops were etc
    • No ski racks on side of buses, exacerbating dot pt 1
    If this happens at Buller, it will be an unmitigated disaster...
     
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  8. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    I’m glad it’s been shaken up but given we’re going through teething right now, it was my first thought.......

    I still think that the Buller Village should be accessible to vehicles on a 3 stage system:

    1) Road clear, all overnight 2WD can access village for 15 min drop off
    2) Bit of snow, all overnight 4WD can access for 15 min drop off
    3) Lots of snow, only permit 4WD can access village as per current arrangements.
     
    soda, Vermillion, Dave Clark and 3 others like this.
  9. djam

    djam One of Us

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    They are unchanged, see snippet from the release...

    • Valet taxi fares retained at 2018 prices
     
    LiveToSki likes this.
  10. Chaeron

    Chaeron One of Us Ski Pass: Gold

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    Let’s resurface that Stirling loop already!
     
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  11. Madski

    Madski Hard Yards

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    I don’t think this would work. I think there would be to many cars in the villlage.

    My preference would be to allow to allow people with access passes being allowed to pick up and drop off to the car parks.


    Nice to see no price rise.
     
  12. djam

    djam One of Us

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    It might work if the bulk of the arrivals and departures didn't happen within a short period. It
    would also require road side parking to be removed to make more room for all those extra
    temporary cars.

    The Stirling loop is dead, this happened to allow the Dam to go ahead. All costs towards it
    have been written off. This was because one body said the loop was just an avenue to
    develop Stirling. This was indirectly blocking the dam approval.
     
  13. Madski

    Madski Hard Yards

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    Never going to stop the Friday night arrivals and Sunday arvo departures.

    Anyone know how MMBL took the news that they lost the contract?

    I
     
  14. djam

    djam One of Us

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    They didn't put in a tender for the jig.. Mirimbah store has not open for the summer, nor the MMBL Mirimbah shuttle.

    ATC now run the (their own) Mirimbah shuttle, though the driver has been around for a while, and posts here ;) often.
     
    #14 djam, Mar 16, 2019
    Last edited: Mar 18, 2019
  15. Madski

    Madski Hard Yards

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    Interesting they didn’t put in a tender. Wonder why?
     
  16. djam

    djam One of Us

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    They did have negotiations with the RMB/transport committee for almost a year before
    it went out for external tender. So they did have plenty of time to come to an agreement
    but it was not reached. And it seems after that, they felt they didn't want to continue.
     
  17. Whiteman

    Whiteman A Local Ski Pass: Gold

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    Made a shit load of money and got out.
     
  18. travelislife

    travelislife One of Us Ski Pass: Gold

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    I am guessing also that after all the previous issues with the old executive the CEO was happy for it to be pushed out for tender. But yes, interesting that MMBL didn't bother with even having a go.
     
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  19. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    They probably knew the writing was on the wall, I heard whispers that the RMB were trying to shake things up prior to last winter but MMBL dragged their feet knowing that Winter would halt any progress.
     
  20. sperks

    sperks Hard Yards

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    Is there going to be a service from Mansfield to the Mountain ? Buller web site has last years info
    I always park in Mansfield and catch the bus up.
     
  21. wolly

    wolly One of Us

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    Yes. There will be a route service like in the past
     
  22. Alexg1687

    Alexg1687 First Runs

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    Village permit holders will have complimentary shuttles to the village from lower Tirol this year. Ie overflow car parking is no longer in csir.

    Does anyone have any details about the shuttle? Is it a stand alone taxi running loops or do you have to fight it out for regular taxis with everyone else?

    I ask because last year when I didn’t have a village permit I parked in lower Tirol every weekend and the wait for a taxi was an hour on Friday nights. It was completely unworkable.
     
  23. wolly

    wolly One of Us

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    This....
     
  24. mx_boarder

    mx_boarder Old n' Crusty Ski Pass: Gold

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    Be keen to know how the transition to the new provider is coming along - a couple of weeks ago the mail was that things were very much unfinished and the process was becoming quite messy.
     
    skiflat likes this.
  25. djam

    djam One of Us

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    you might ask who? is saying that. There was a demo and buses in the square at Easter.
     
  26. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    I heard at Easter that MMBL was challenging the RMB's authority to remove their right to operate the taxis. They are happy to give up the shuttles.

    I also heard that the new provider was not guaranteed exclusivity in their contract so there is a possibility there could be 2 taxi services this winter.
     
  27. wolly

    wolly One of Us

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    30 day's to go
     
  28. Jellybeans

    Jellybeans Walking on a dream Ski Pass: Gold

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    Some competition would be very good.
     
  29. mx_boarder

    mx_boarder Old n' Crusty Ski Pass: Gold

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    That all sounds well under control :eek:

    Can certainly understand MMBL stepping away from the shuttles. They really needed updating, and this was possibly even a mandatory under any new contract? Big outlay.
     
  30. sbm_

    sbm_ One of Us Ski Pass: Silver

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    You guys should get some proper "disruption" going. Everyone with a permit should sign up to be an Uber driver!
     
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  31. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    I'm just waiting for people with electric skateboards/scooters to whizz themselves up from the carpark.
     
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  32. mx_boarder

    mx_boarder Old n' Crusty Ski Pass: Gold

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    The proximity of the new Corn Hill Rd carpark extension, particularly to the eastern end of the village, just screams Stealth Bike.
     
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  33. wolly

    wolly One of Us

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    the local paper has reported that Bendigo Coach lines are no longer involved
     
  34. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    What does that mean?
     
  35. Timmossy

    Timmossy One of Us

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    You actually read it? I just buy it to get the fire going!
     
  36. wolly

    wolly One of Us

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    ha. we normally dont waste our money buying it
     
  37. wolly

    wolly One of Us

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    Bendigo Coachlines will be Travel Safe Australia’s primary fleet partner, providing new village shuttle buses, new carpark shuttle buses, and new valet taxis. this was cut and pasted from the original post on this thread
     
  38. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    That doesn’t sound ideal.
     
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  39. currawong

    currawong Old but not so Crusty Ski Pass: Gold

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    I know nothing about this deal but in my experience of proposals/deals in other spheres, the solution bid may be quite some way from the solution delivered.

    The OP said the contract would be with Travel Safe Australia. They may have painted a plausible scenario based on partnering with a particular company but not been contractually bound to use anyone in particular. They may well have been free to cobble together whatever sub-contracts they wanted to.
     
  40. mx_boarder

    mx_boarder Old n' Crusty Ski Pass: Gold

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    MMBL might be willing to assist?

    [​IMG]
     
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  41. kasper

    kasper Hard Yards

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  42. hooha

    hooha Hard Yards

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    means there was some very quick running around and, I'm led to believe, Travel Safe have it sorted
     
  43. Timmossy

    Timmossy One of Us

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    Touché.

    Terrible rag, but what can you expect in this day and age.

    I remember two years ago when the front page was ‘New CEO for the RMB’ - it was nothing but an advertising feature for the forthcoming season, it made no mention of the reasoning to why there was a new CEO which was the real story.

    The journalist wouldn’t have had to do any investigation to tell the real story, the information was that readily available. However with the RMB being a big spender of advertising in the rag, the newspaper knew where it’s interests were and decided to publish a pathetic article instead....I’ll get Paul Barry onto it!
     
  44. blueandwhite

    blueandwhite One of Us Ski Pass: Silver

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    As someone who drove up to the day car park almost every day of the season last year I'm most interested in whether they can improve the bus service from the day car park to the village. Was able to just use the horse hill lift a lot of the time last year but our situation this year requires access to the village using the bus every weekday unfortunately. based on last year I'm preparing to be underwhelmed by the frequency of this service most of the time. Was there some talk of real time info or was that just for the taxis? Some indication of how long we might be waiting for a bus in the car park would be a step in the right direction...
     
  45. wolly

    wolly One of Us

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    did you buy this weeks paper,, oh sorry firelighter
     
  46. teckel

    teckel Pool Room Ski Pass: Gold

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    Now, please correct me if I'm wrong and before the thread goes too off topic. I get a lot of customers who are doing a day trip to Buller. Are you saying that if they park at Mirimbah and catch the bus to the top, it's $46 to park and all the occupants to enter the resort for the day? If so, is there a timetable for the bus? This would be a great scheme to free up parking for the overnighters. Many day trippers are scared of the road, and chains.
     
  47. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    Yes that's my understanding and yes it's a great idea. NFI on the timetable, I would imagine it's a continuous service on those 8 key weekends.
     
  48. teckel

    teckel Pool Room Ski Pass: Gold

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    Where are chains normally required from? Before Mirimbah or after? Actually, where do they have to be carried from? Because if it means people don't even need to hire chains - it's a bargain!!
     
  49. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    Carried from Mirimbah, so yes you're right it's killing many birds with one stone, as well as lessening the impact on the on-mountain carparks and also more unwilling/nervous drivers off the road.

    Shame what happened to precipitate the change, but within the constraints of the idiotic alpine resorts act, the new buller rmb management appears to be doing a good job.
     
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  50. djam

    djam One of Us

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    I think Mark said the buses from Mirimbah run 30 minutes, but can change to 15 minutes.
    They really prefer you pre book, say when leaving home, that way they can increase buses
    in advance.

    The new transport is shown on the app for all the the transport, with a system to tell you, it's
    say 5 minutes, about to pull up and leaving. The idea being, you can take a virtual place in
    a queue then go get a coffee the the app will let you know when you ride is ready.

    Most this was talked about in lots of detail at the Ratepayers AGM last night.

    EDIT Updated Snow Express run times.
     
    #50 djam, May 22, 2019
    Last edited: May 25, 2019