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New transit provider at Mt Buller

Discussion in 'Mt Buller' started by djam, Mar 15, 2019.

  1. currawong

    currawong Old but not so Crusty Ski Pass: Gold

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    I always thought that it was a key accountability of someone awarding a contract to determine whether a company was actually capable of delivering what was needed. they were also accountable for putting in place a contract that held the successful party to those deliverables, and enforcing it.
     
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  2. skiflat

    skiflat Old n' Crusty

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    OK
     
  3. blueandwhite

    blueandwhite One of Us

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    Meanwhile, up in the village square...


    Almost made it back to ski school building at one point.
     
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  4. wolly

    wolly One of Us

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    What time was this taken. I assume it was today. Thursday
     
  5. blueandwhite

    blueandwhite One of Us

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    Yes, today. We first looked at 315pm but it was back up towards SS. We retired to Cattlemans for drinks to pass time but queue was still huge. Got lift to top of Bullet to try and schuss to Horse Hill lift but the wind and hail was like being shot in the face repeatedly with a paintball gun and my 6 year old who was already soaked through couldn't do it - neither could I frankly. So we retired to ABOM for pizza. With the credit card burning my hand we skied down and waited in cow camp for a while (took photo to explain to wife why daughter wasn't home). Finally joined the queue about 430pm and got to car park around 530 with daughter frozen solid.

    Fun times!
     
  6. wolly

    wolly One of Us

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    you need to contact RMB / Travelsafe and lodge your complaint , along with everyone else waiting for a bus
     
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  7. blueandwhite

    blueandwhite One of Us

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    I'm pretty sure they already know it's a total disaster without my input. They are copping it on social media anyway, just one of many examples below - not me I might add, I do all my whinging on here!

     
  8. wolly

    wolly One of Us

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    But the more complaints RMB receive direclty the more chance things will change
     
  9. DbSki

    DbSki Old n' Crusty Ski Pass: Gold

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    Yeah it'd be expecting a bit much of RMB slackers to look out the window at what's is going on outside and contemplate for just a moment "Do you think all those people standing there in the hail for an hour or two are happy" and than get off their cracks and do something about it instead of sitting in the office sucking down tea and complaining about disgruntled callers excoriating them on the phone.

    There is a good reason why most of Buller doesn't run like it used to on the bad old days and that is some people taking responsibility and being proactive in improving the product rather then waiting for a wall of brick bats to fall on them
     
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  10. xuěboarder

    xuěboarder One of Us Ski Pass: Gold

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    Booked at 2, 2 hour wait so far.. did just yet a text regarding my driver though
    Another lodge member wanted to leave at 9 also told 2 hours.
     
  11. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    We were naughty the other day an drove my mum from her Accomm to the bus terminal because if she missed her bus to Melb because of a late taxi she was stuffed.
     
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  12. mx_boarder

    mx_boarder Habitual line stepper Ski Pass: Gold

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    See I could never condone unauthorised vehicle movements within the village...
     
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  13. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    Except for when your mate has done his ACL and needs a ride home!!
     
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  14. Philip Hodgkinson

    Philip Hodgkinson First Runs

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    After last weekend's Mt Buller bus schmozzle, we decided to ski at Falls Creek this weekend and the accommodation transfer service (oversnow) worked like clockwork today - great customer service. I also see Mt Buller's Facebook forum has now banned negative comments!? Straight from the China & North Korea playbook....
     
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  15. wolly

    wolly One of Us

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    Have you eritten to RMB and voiced your opinion anout your experience
     
  16. Seth

    Seth Pool Room Ski Pass: Gold

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    Doing even better than that.

    Taking the cash elsewhere.
     
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  17. wolly

    wolly One of Us

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    As i said previously . The more people that complain the better chance there is of the problem being fixed
     
  18. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    ????

    This is from Buller FB 52 mins ago:

     
  19. nezumi

    nezumi One of Us

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    If you're talking about https://www.facebook.com/groups/Mt.Buller.Snow.Forum/]this group[/url], it's not run or controlled by Buller, but by the Snowlovers Global group.
     
  20. currawong

    currawong Old but not so Crusty Ski Pass: Gold

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    falls had a bit of an advantage. after they terminated the arrangement with the previous oversnow operator, RMB ran it themselves. When they had it running fairly well they outsourced it and could demand a high standard. since then government has put even more pressure on RMBs to outsource services. I doubt that Buller would be allowed to run it themselves, even for a year or 2.
     
  21. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    I was a member of that for about 30 seconds, what a shemozzle of whingeing.
     
  22. DbSki

    DbSki Old n' Crusty Ski Pass: Gold

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    [​IMG]
     
  23. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    Here’s the solution:

     
  24. currawong

    currawong Old but not so Crusty Ski Pass: Gold

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    not showing here

    but it is in the quote
     
  25. nezumi

    nezumi One of Us

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    Working for me
     
  26. Philip Hodgkinson

    Philip Hodgkinson First Runs

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    Yes: to the RMB directly, to a Mt Buller email survey request (following last weekend’s ski) and to the Mt Buller Facebook Review. Only response was an automated private message from the FB Review.
     
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  27. wolly

    wolly One of Us

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    Allegedly Mmbl taxis are back
     
  28. wolly

    wolly One of Us

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    As of 7 am tomorrow Mmbl taxis are back
     
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  29. DbSki

    DbSki Old n' Crusty Ski Pass: Gold

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    Looks like their attempts to sabotage the new contractor seems to have worked.
     
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  30. wolly

    wolly One of Us

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    Sabotage??
     
  31. DbSki

    DbSki Old n' Crusty Ski Pass: Gold

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    As was mentioned earlier

    Did you previously work driving a Taxi for MMBL Wolly ?
     
  32. Jarryboy

    Jarryboy Hard Yards

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    I still don’t understand the 12 bus maximum rule in regards to day trip shuttle bus. If Buller won’t allow more buses for safety reasons and the new provider is now running the same amount of buses as last years provider then the problem is purely down to more customers this year than last. Sounds like a good business problem to have. So you either get smaller buses and lots more of them, or build a gondola from horse hill to village and have no buses, no bus drivers and no queue.
    One things for sure, as Melbourne grows so will that village queue.
     
  33. skiflat

    skiflat Old n' Crusty

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    Hahaha
     
  34. currawong

    currawong Old but not so Crusty Ski Pass: Gold

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    just taxis or buses too?
     
  35. Madski

    Madski Hard Yards

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    Just taxis.

    The rumour is MMBL we’re paying drivers not to drive.
     
  36. JuLe

    JuLe Early Days

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    Does this mean the app for booking taxis is redundant now?
     
  37. Madski

    Madski Hard Yards

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    You can still use the app to book taxis.

    Travel Safe are still providing Valet Service.

    My understanding MMBL are picking up at all the major hotels and can also line in the line to pick up from the car parks.

    Competition is good thing.
     
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  38. JuLe

    JuLe Early Days

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    Thanks! Hopefully this improves the wait times for all!
     
  39. DbSki

    DbSki Old n' Crusty Ski Pass: Gold

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    If that is true then they could be sued.
     
  40. Madski

    Madski Hard Yards

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    But you have to be able to prove it.
     
  41. Seth

    Seth Pool Room Ski Pass: Gold

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    Plus believe that they had the money to actually fund it.
     
  42. Madski

    Madski Hard Yards

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    There will always be long wait times at peak periods as everyone wants to leave at the same time.
     
  43. DbSki

    DbSki Old n' Crusty Ski Pass: Gold

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    Of course.
    The problem with paying people to block another businesses right to trade is that you have to be careful you don't upset those you paid lest they spill the beans on you.
     
  44. CoonamarSC

    CoonamarSC Hard Yards

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    Had a great day on the hill today, and the village shuttles ran brilliantly. The drivers went out of their way to be courteous. We had four trips with a maximum wait of 2 minutes.

    Likewise for our taxi up on Friday - sure, the driver had less than 1/2 day under his belt, but could not fault the service.

    We were up on Queens birthday so experienced first hand the teething issues with the new provider, but it seems that they now have their act together.
     
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  45. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    Well I think this thread in particular poorer is for the loss of Hunter
     
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  46. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    PS MMBL is back, Chamber of Commerce was getting to Defcon 1 with the RMB.

    I think it's unfortunate, I appreciate the RMB wanting to make sure all commercial arrangements were squeaky clean given their past, but the way this has played out has been very unfortunate.
     
  47. LiveToSki

    LiveToSki One of Us Ski Pass: Silver

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    What does this mean in 'real english speak without knowing the internal politics etc of it all'?
     
  48. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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    Not sure of the specifics, just MMBL are back running taxis, so are travel safe, no idea how that's working with them being in parallel.
     
  49. Madski

    Madski Hard Yards

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    Totally agree. It was important that it went to the open market.
     
  50. Jellybeans

    Jellybeans Walking on a cloud Ski Pass: Gold

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    The fact that most of the Travelsafe taxis are from Queensland is bizarre.
    And that MMBL is all the sudden ready to start taxis again, with personnel and everything, as Travelsafe beg for drivers on Uber forums. It’s just a complete shambles.