Not getting notifications for @mentions

Discussion in 'Support & Feedback' started by CarveMan, Oct 25, 2018.

  1. CarveMan

    CarveMan Pool Room Ski Pass: Gold

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  2. Richard

    Richard Maintenance Dept Administrator

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    @CarveMan

    @mentions that fail are usually (not always) because the person edits an exiting post and adds the @username tag.

    @Red_switch may be able to advise if he edited the post in question.

    Only new posts get 'scanned' by the @tag function upon submit - the reasons why the @tag function is not run on edit is kinda obvious once you start to think about the ramifications of multiple edits on the same post containing multiple @tags.

    That said, there does seem to be evidence that the @tag function is flakey and sometimes does not trigger - compared to Likes and Quote notifications it does seem much less reliable. I think it may be related to how Xenforo queues the background services that runs notifications. But it's a black box to me.
     
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  3. Richard

    Richard Maintenance Dept Administrator

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  4. Red_switch

    Red_switch Old n' Crusty Ski Pass: 30 Day

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    Yeah I think I did edit that one actually IIRC. Sorry @CarveMan , you were an after-thought!
     
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  5. Richard

    Richard Maintenance Dept Administrator

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    ah ha!

    back to 'intertubes-for-dummies' class for you