Hey everyone.
Sydney Resident here. Lockdown ahoy.
I have paid for a 3 day lift pass for an adult and combo lift pass/lesson for a kid starting July 27 so no can go.
Fortunately, I have been able to move our accommodation and gain an extra night in August(!!) so I just need to change the dates and add a day.
I have emailed Perisher but no response yet. So my questions is; will Perisher change the date of my booking and add a day or demand I request a refund and make a completely new booking? I note you cant call them and expect email communication to take ages. My apologies if this has been covered elsewhere- If my option is indeed the latter I would like to get it done now rather than later.
Also can I point out that it is utterly stupid that I cannot see my purchases in my perisher profile and request a change through there?
Sydney Resident here. Lockdown ahoy.
I have paid for a 3 day lift pass for an adult and combo lift pass/lesson for a kid starting July 27 so no can go.
Fortunately, I have been able to move our accommodation and gain an extra night in August(!!) so I just need to change the dates and add a day.
I have emailed Perisher but no response yet. So my questions is; will Perisher change the date of my booking and add a day or demand I request a refund and make a completely new booking? I note you cant call them and expect email communication to take ages. My apologies if this has been covered elsewhere- If my option is indeed the latter I would like to get it done now rather than later.
Also can I point out that it is utterly stupid that I cannot see my purchases in my perisher profile and request a change through there?