Is the boy healing well?We unfortunately had to make a claim on our 1Cover insurance when my son fractured his leg skiing in Furano last month. Had no problems making contact with them while in Japan via phone and email. Back in Australia I emailed them a copy of our receipts and the money was in my bank account in under a week. 1Cover came through with flying colours. Now dealing with an Aussie hospital once we got back, well that's a whole different story.