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Review Telemark Pyrenees on-line Experience

Discussion in 'Equipment' started by ocker, Jun 13, 2017.

  1. ocker

    ocker Hard Yards

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    Location:
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    I have purchased 4 sets of skis, bindings & skins from Telemark Pyrenees. Excellent and cost effective service. With my last package on end of season clearance I purchased bindings where my boots were the smallest that wound fit. Due to a minor mounting error the bindings just missed my boots sometimes. I contacted Telemark Pyrenees hoping at best they would refund me enough to have a local ski shop in Australia make the adjustment needed. Within hours they offered to send me a new pair of skis almost identical but a more expensive model pre drilled for my bindings, and I could keep the original ones. A week later the replacement skis arrived, I moved the bindings across to the new skis, and the fit was perfect like my previous 3 pairs. What extraordinary customer service. It gives me so much confidence to buy from Telemark Pyrenees in the future and to recommend them.
     
  2. Rimey

    Rimey One of Us

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    TP are superb.
     
  3. dawooduck

    dawooduck relaxed and comfortable Ski Pass: Gold

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    Indeed they are.
     
  4. Heinz

    Heinz Old n' Crusty Ski Pass: Gold

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    x 3. Only used them a couple of times, but service was excellent and they respond very quickly.
     
  5. Budgiesmuggler

    Budgiesmuggler A Local Ski Pass: Gold

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    Sounds good.is it just for knee droppers?
     
  6. Heinz

    Heinz Old n' Crusty Ski Pass: Gold

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    Not at all. I got alpine skis with touring bindings mounted and skins cut to fit. Also ordered a ski bag. They sent the wrong one, but when I let them know they quickly sent out the right one.
     
  7. Boodwah

    Boodwah A Local Ski Pass: Gold

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    Location:
    StKilda,VicBC,Prom,France
    Half my income goes to TP.
    The trick is always to get the gear tally under 1K$..,
     
    piolet and Kieran like this.
  8. dawooduck

    dawooduck relaxed and comfortable Ski Pass: Gold

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    Beacons, packs, lots of good gear delivered almost anywhere.
     
    piolet likes this.
  9. Hully

    Hully One of Us

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    I remember a few years back my brother getting bindings in 5 days from order.....Toulouse to Frankston! Purchased boots and bindings from them over a number of years and always superb service.
     
  10. Hully

    Hully One of Us

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    Preferential treatment for knee droppers.....if you smell they can tell. Smelly tele!
     
  11. Kieran

    Kieran A Local

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    They're outstanding. I had some gear shipped to Japan to meet us there for a trip, absolutely no issues at all. Always my first point of call when considering new gear.
     
  12. piolet

    piolet Better make it three Ski Pass: Gold

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    Yep TP is great.
    Snowinn or konrad otherwise
    Haven't had to have a problem solved yet.
     
  13. RTL

    RTL Hard Yards

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    TP get 5 stars for communications and service from me.
     
  14. SkiMountaineer

    SkiMountaineer One of Us Ski Pass: Gold

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    Newcastle NSW
    Yes, I buy all my ski gear at TP
     
  15. oreo

    oreo One of Us Ski Pass: Gold

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    Yeah, with the exchange rate and postage costs and minus the VAT, the euro stores are really good value. I've bought stuff from
    sport-conrad, telemark-pyrenees, exxpozed which I recommend whole heartedly.

    Snowinn and associated stores (trekkinn etc) can be good, but I've also noticed that the pricing can be wildly different when you select the different virtual country stores (shipping to the USA can reduce the price of a product by hundreds) - I hate that!
     
    piolet likes this.
  16. piolet

    piolet Better make it three Ski Pass: Gold

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    I have ony used snowinn once on some sales stuff - nice cheap dynafits :)
     
  17. satanas

    satanas Addicted

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    TP have special ordered spare parts for me a couple of times which were unobtainable otherwise, and sometimes delivery can be amazingly fast. I ordered on Friday afternoon once and the goods arrived the following Monday morning(!).Highly recommended, but sometimes things sell out fast during the northern winter; it's annoying to have to wait an extra year for the next production run, not that that's TP's fault.