1. Coronavirus #StayHome

    Official Advice

    - People in Australia must stay at least 1.5 metres away from others and gatherings are limited to two people unless you are with your family or household.
    - If you believe you may have contracted the virus, call your doctor (don’t visit) or contact the national Coronavirus Health Information Hotline on 1800 020 080.
    - If you are struggling to breathe or experiencing a medical emergency, call 000.

    Information Resources Mental Health Note: This announcement may be closed & This announcement will be reset every few days.
    Dismiss Notice
  2. There's more to this forum than meets the eye!

    We have a vibrant community here conversing about all sorts of non-snow topics such as music, sport, politics and technology. Simply register to reveal all our Après topics or continue browsing and reading as a guest.

    NOTE: This notice may be closed.

    Dismiss Notice

There is always one thing that is an almost certainty at Falls Creek...

Discussion in 'Falls Creek' started by FCLODGE1, Jun 21, 2009.

  1. FCLODGE1

    FCLODGE1 Hard Yards

    Joined:
    Aug 19, 2004
    Messages:
    605
    Likes Received:
    1
    Location:
    Melbourne / Falls Creek
    Well the snow is melting and the roads are kind of clear... (for the time being)
    The poor buggers who bought their return tickets on oversnow are now allowed to drive their vehicles up and get their crew as well as their luggage themselves.
    Want a refund from oversnow? I think we all know what the answer is on that!
    The rort continues.
     
  2. Ulmerhutte

    Ulmerhutte One of Us

    Joined:
    Oct 7, 2005
    Messages:
    3,551
    Likes Received:
    11
    Location:
    Melbourne
    Yeah, watched them clearing the roads this morning.

    $18 now, for a single ride. That is more than a rort.
     
  3. ausi ski bum

    ausi ski bum A Local

    Joined:
    Jan 1, 1970
    Messages:
    11,857
    Likes Received:
    82
    Location:
    Near Cootamundra NSW
    Oh No not this topic again. At least we can drive vehicles in this time, a few years ago you would have had to be transported in a decrepid troopy.
     
  4. Hunter

    Hunter Part of the Furniture Endless Winter Ski Pass: Gold

    Joined:
    Aug 21, 2000
    Messages:
    13,462
    Likes Received:
    534
    Location:
    goughs bay
    Not still apologising for them are we ?
     
    #4 Hunter, Jun 21, 2009
    Last edited by a moderator: Nov 17, 2013
  5. Seth

    Seth Pool Room Ski Pass: Gold

    Joined:
    Jun 6, 2000
    Messages:
    41,887
    Likes Received:
    20,811
    Location:
    The Higher Ground
    How is it legal to take payment for a service that you then don't provide? Can someone explain that? Thanks.
     
  6. FCLODGE1

    FCLODGE1 Hard Yards

    Joined:
    Aug 19, 2004
    Messages:
    605
    Likes Received:
    1
    Location:
    Melbourne / Falls Creek
    Yeah this topic again because it's still not bloody fixed and people are getting really sick of it. Quite happy to pay for a service once you use it but if you dont you should not pay... Or am I stupid?
     
    #6 FCLODGE1, Jun 21, 2009
    Last edited by a moderator: Nov 17, 2013
  7. DeesOnSkis

    DeesOnSkis One of Us

    Joined:
    May 27, 2004
    Messages:
    1,256
    Likes Received:
    1
    Location:
    Melbourne
    Well, do they still transfer you back down in their transport?
     
  8. Seth

    Seth Pool Room Ski Pass: Gold

    Joined:
    Jun 6, 2000
    Messages:
    41,887
    Likes Received:
    20,811
    Location:
    The Higher Ground
     
    #8 Seth, Jun 21, 2009
    Last edited by a moderator: Nov 17, 2013
  9. FCLODGE1

    FCLODGE1 Hard Yards

    Joined:
    Aug 19, 2004
    Messages:
    605
    Likes Received:
    1
    Location:
    Melbourne / Falls Creek
    I can't personally confirm this one, but I believe that there is only one vehicle available to do this because all the old troopies have finally been labeled unroadworthy. (at least for customers) and the wait is extreme, most people I have conversed with have simply walked down to the car and driven it back up. In nice weather (as per today) this is great... in bad miserable cold weather this is not so great...
     
  10. skiflat

    skiflat Old n' Crusty

    Joined:
    Aug 10, 1999
    Messages:
    37,076
    Likes Received:
    424
    So if I stay at Quay West then I wouldn't need to bother with this oversnow rubbish would I ?

    [​IMG]
     
    #10 skiflat, Jun 22, 2009
    Last edited by a moderator: Nov 11, 2013
  11. currawong

    currawong Old but not so Crusty Ski Pass: Gold

    Joined:
    Sep 17, 2003
    Messages:
    33,201
    Likes Received:
    17,862
    Location:
    Kiewa Valley
    no, just water in novel places (they might have finally fixed it, but there was a reason it was called St Waterfalls)
     
  12. FCLODGE1

    FCLODGE1 Hard Yards

    Joined:
    Aug 19, 2004
    Messages:
    605
    Likes Received:
    1
    Location:
    Melbourne / Falls Creek
    correct, just roll up to the door unpack and FCRM will help you park your car... nice and easy... They are on the main road...
     
  13. Doonks

    Doonks Let's cook! Moderator Ski Pass: Gold

    Joined:
    Jul 17, 2000
    Messages:
    63,629
    Likes Received:
    9,898
    Location:
    Mulgrave, VICTORIA
    If the T&C's on ticket purchase are "No Refunds" then it's pretty clear. Also, if you are the one choosing to no longer use the service I can't see why anyone would think that they should be compelled to provide a refund.

    If you bought a day lift ticket, but then chose not to use it, would you reasonably expect the Lift Company to provide a refund?

    The Falls Creek Oversnow service has long long been a rip off IMHO, but not for this reason.
     
    #13 Doonks, Jun 22, 2009
    Last edited by a moderator: Nov 17, 2013
  14. Ulmerhutte

    Ulmerhutte One of Us

    Joined:
    Oct 7, 2005
    Messages:
    3,551
    Likes Received:
    11
    Location:
    Melbourne
    Without knowing the full circumstances - if you decided you did not want to "risk" taking your car into the village (roads were still icy in places), could you insist on getting the service you purchased, ie transport from your lodge to oversnow? If, as suggested, they did not have suitable vehicles, and hence declined to complete the service, then I would assume they would have to offer a refund.
     
  15. currawong

    currawong Old but not so Crusty Ski Pass: Gold

    Joined:
    Sep 17, 2003
    Messages:
    33,201
    Likes Received:
    17,862
    Location:
    Kiewa Valley
    I understand that oversnow had a small number of vehicles (possibly only one?) that could only fit a few people, and that the wait time was significant.
    I also believe that FCRM shuttles were transporting people with luggage, especially where they were travelling by bus.
     
  16. Doonks

    Doonks Let's cook! Moderator Ski Pass: Gold

    Joined:
    Jul 17, 2000
    Messages:
    63,629
    Likes Received:
    9,898
    Location:
    Mulgrave, VICTORIA
    I agree. If the Oversnow themselves withdrew service I believe they would be required by Fair Trading laws to provide a refund.

    Did the Oversnow withdraw the service themselves ?
     
    #16 Doonks, Jun 22, 2009
    Last edited by a moderator: Nov 17, 2013
  17. hair-raiser

    hair-raiser Hard Yards

    Joined:
    Nov 25, 2003
    Messages:
    1,282
    Likes Received:
    0
    We just love the way apologists twist and turn to justify what is an apalling service. The whole falls Creek Oversnow shambles would not be tolerated anywhere else.
     
  18. climberman

    climberman CloudRide1000 Legend Ski Pass: Gold

    Joined:
    Jul 24, 2000
    Messages:
    39,590
    Likes Received:
    27,893
    Location:
    the sunny illawarra
    I dunno. It sounds like it would fit perfectly in Macquarie Street in Sydney.
     
  19. Doonks

    Doonks Let's cook! Moderator Ski Pass: Gold

    Joined:
    Jul 17, 2000
    Messages:
    63,629
    Likes Received:
    9,898
    Location:
    Mulgrave, VICTORIA
    hair - I reckon the oversnow service at Falls is an abomination, it's price gouging at it's worst!

    But value for money isn't what Seth asked about.
     
  20. Xcape

    Xcape Old n' Crusty

    Joined:
    Apr 15, 2001
    Messages:
    58,919
    Likes Received:
    5
    Location:
    Darwin
    Then perhaps you should not comment in the first place? The wait in June must be terribly extreme. [​IMG]
     
    #20 Xcape, Jun 23, 2009
    Last edited by a moderator: Nov 17, 2013